Melissa joined CAASA in February 2023, bringing 12 years of experience in sales, retail, and management in her rich arsenal of multifaceted skills. She is an ambitious lady who genuinely desires to achieve the best customer experience.
Having worked as a Store Manager at Sterns and NWJ and as a Customer Relationship Manager at Discovery Health, she received several Top 10 Achiever awards during her time with the latter.
Passionate about service delivery and promoting good relationships within her work environment, Melissa remains a highly valued member of the CAASA team.
Aviation is not new to her as it’s been part of her home for over 16 years, having married an Aviation professional who today specialises in aviation safety and who served in the South African Air Force before that. Therefore, she has been involved in the industry for the better part of two decades, and if there’s an airshow happening, you’ll be sure to spot her enjoying her other favourite pastime.
Melissa studied Human Resource Management and would like to continue her studies in Industrial Psychology.
She is dedicated to enhancing organisational efficiency at CAASA, supported by her critical attention to detail and proficiency in office management, which is apparent in her essential work.
Her expertise extends to liaising and supporting members, coordinating meetings, and handling various administrative responsibilities precisely.
She has multiple interpersonal skills that assist her in engaging with board members, senior role players, and industry stakeholders.
Melissa invests in ensuring our members are well-informed and updated on the latest industry changes and news. She is also further committed to assisting our members in participating in and supporting the African Aerospace and Defence Trade Exhibition (AAD), of which CAASA is a lead partner.
When Melissa is not working, she is a wife and mom to two beautiful girls. She enjoys family time, cooking, and watching forensics and crime documentaries.